Frequently Asked Questions

Frequently Asked Questions

Many of our offices are currently open and look forward to working with you. While most of our Chicago employees continue to work remotely, we are still available to assist with bidding, payments, shipping or any of your other needs. We appreciate your patience during this challenging time, as our first priority is the safety of our employees, clients and vendors. For your convenience, please find frequently asked questions below. Please do not hesitate to reach out to us directly by phone or email at any of our offices.

  • How can I make an appointment to sell my property?

We are currently welcoming consignments in all categories for our upcoming sales. For those unable to meet us in person, we are pleased to offer virtual consultations and remote appraisal services with our specialists via phone or video appointment. Email chicago@hindmanauctions.com to set up an appointment. If you are located near any of our eleven regional offices throughout the country, please contact us directly to schedule an appointment.

  • How do I get my property to you?

We are accepting shipments at all of our locations via third-party shippers as well as via curbside drop off. We are available to help you coordinate sending your property to one of our nationwide locations. A list of regional shippers can be found here and please contact us anytime at shipping@hindmanauctions.com.

  • Are you still holding auctions?

We are hosting remotely executed live auctions for which we offer online bidding services, as well as offering exclusively online auctions. Certain auction formats can also accommodate telephone bidding. Our recent remotely executed and online auctions have been very successful and are continuing to surpass expectations. You can read about our most recent sale here and browse all upcoming sales here.

  • How do I bid in an upcoming auction?

With auctions taking place online, you can register to bid live online through our website at LHLive, Liveauctioneers, Invaluable or Bidsquare.  Instructions to register to bid on LHLive can be found here. For select auctions held on LHLive, we are able to offer telephone bidding so you can bid live with a Hindman representative during the auction. You may register to bid by emailing bid@hindmanauctions.com.

  • How do I pay for my purchases?

Invoices can be paid by check, wire transfer or credit card.  Please send your check to our Chicago Headquarters: Attn: Accounts Receivable, Hindman Auctions, 1338 W Lake Street, Chicago, IL 60607

Due to current circumstances we may experience delays receiving mailed payments.  You will receive an email confirmation upon receipt of your payment.

Credit card payments can also be made with a 3% processing fee.  Our accounts receivable department is always available to answer any questions at billing@hindmanauctions.com.

  • How do I pick up my purchases?

CHICAGO AUCTIONS

While stay at home orders for the State of Illinois are in place, pick-ups may continue to be scheduled with third party shippers. Hindman is also offering limited curbside pickup by appointment only, please contact us at shipping@hindmanauctions.com to discuss your shipping options. Our list of preferred third party shippers can be found here and we will coordinate shipments on your behalf.

ATLANTA, CINCINNATI, DENVER & PALM BEACH AUCTIONS

Please call or email our regional offices directly to discuss the release and pick up of your property. A list of recommended third party shippers for the area can be found here.

General information: 312.280.1212

Accounting Department: billing@hindmanauctions.com

Online Auction/Remote Bidding Support: bid@hindmanauctions.com

Shipping Support: shipping@hindmanauctions.com